{"id":13515,"date":"2024-07-30T10:48:36","date_gmt":"2024-07-30T10:48:36","guid":{"rendered":"https:\/\/posbistro.com\/blog\/?p=13515"},"modified":"2024-07-30T10:50:12","modified_gmt":"2024-07-30T10:50:12","slug":"wsparcie-klienta-w-posbistro-jak-dbamy-o-naszych-klientow-poznaj-nas","status":"publish","type":"post","link":"https:\/\/posbistro.com\/blog\/pl\/wsparcie-klienta-w-posbistro-jak-dbamy-o-naszych-klientow-poznaj-nas\/","title":{"rendered":"Wsparcie klienta w POSbistro &#8211; jak dbamy o naszych klient\u00f3w? Poznaj nas!"},"content":{"rendered":"\n<p>W Posbistro zapewniamy pe\u0142ne wsparcie klient\u00f3w &#8211; od wdro\u017cenia po regularn\u0105 prac\u0119 w systemie! Zale\u017cy nam na zapewnieniu kompleksowego wsparcia, dlatego w naszej firmie funkcjonuje kilka dzia\u0142\u00f3w odpowiedzialnych za bie\u017c\u0105c\u0105 obs\u0142ug\u0119 zg\u0142osze\u0144. Dodatkowo opracowujemy materia\u0142y szkoleniowe i edukacyjne, kt\u00f3re pozwalaj\u0105 naszym klientom w pe\u0142ni wykorzysta\u0107 system POSbistro w lokalach gastronomicznych. Poznaj nasze dzia\u0142y wsparcia!<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div align=\"center\"><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/uLml44UhY7k?si=LhXVY9NbvH6eYldm\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/iframe><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Opieka klienta od pierwszego dnia po zakupie<\/h2>\n\n\n\n<p>W POSbistro zyskujesz pe\u0142n\u0105 opiek\u0119 ju\u017c od pierwszych dni po sfinalizowaniu decyzji o zakupie, za co odpowiada Biuro Obs\u0142ugi Klienta wraz z Dzia\u0142em Wdro\u017ce\u0144. Pracy na naszym systemie nie rozpoczynasz zdany na siebie, bo podczas cyklu szkole\u0144 dzielimy si\u0119 z Tob\u0105 niezb\u0119dn\u0105 wiedz\u0105, dopasowan\u0105 do rodzaju Twojej gastronomii.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Dost\u0119p do szkole\u0144 24\/7<\/h2>\n\n\n\n<p>Nasi klienci otrzymuj\u0105 nie tylko dost\u0119p do szczeg\u00f3\u0142owych poradnik\u00f3w technicznych, ale r\u00f3wnie\u017c do naszej platformy szkoleniowej &#8211; Akademia Posbistro. Znajdziesz tam wideo szkolenia, kt\u00f3re pozwol\u0105 Ci w pe\u0142ni wykorzysta\u0107 funkcje naszego systemu w codziennej pracy Twojego lokalu. Dost\u0119p do szkole\u0144 jest nieograniczony &#8211; mo\u017cesz je ogl\u0105da\u0107 z dowolnego miejsca i o ka\u017cdej porze! Dodatkowo, po szkoleniach oferujemy certyfikaty, kt\u00f3re mog\u0105 stanowi\u0107 dodatkow\u0105 warto\u015b\u0107 dla Twoich pracownik\u00f3w.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Niezawodna pomoc na co dzie\u0144<\/h2>\n\n\n\n<p>Na co dzie\u0144, Biuro Obs\u0142ugi Klienta odpowiada na zg\u0142oszenia telefoniczne i mailowe, pomagaj\u0105c w ka\u017cdym aspekcie zwi\u0105zanym z systemem. Dodatkowo, Dzia\u0142 Pomocy Technicznej oferuje wsparcie od najbardziej podstawowych funkcji systemu takich, jak zapraszanie u\u017cytkownik\u00f3w do lokalizacji czy konstruowanie menu, na bardziej z\u0142o\u017conych ko\u0144cz\u0105c, jak zarz\u0105dzanie magazynem w sieci lokali gastronomicznych. W POSbistro otrzymasz r\u00f3wnie\u017c pomoc w pod\u0142\u0105czaniu dodatkowych urz\u0105dze\u0144 (drukarki fiskalne, bonowe czy terminale), za co odpowiada Dzia\u0142 Helpdesk.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" data-id=\"13521\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5524-1024x540.png\" alt=\"\" class=\"wp-image-13521\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5524-1024x540.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5524-300x158.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5524-768x405.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5524.png 1190w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" data-id=\"13520\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5535-1024x538.png\" alt=\"\" class=\"wp-image-13520\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5535-1024x538.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5535-300x158.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5535-768x404.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5535.png 1189w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"543\" data-id=\"13516\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5542-1024x543.png\" alt=\"\" class=\"wp-image-13516\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5542-1024x543.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5542-300x159.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5542-768x407.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5542.png 1186w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"537\" data-id=\"13519\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5550-1024x537.png\" alt=\"\" class=\"wp-image-13519\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5550-1024x537.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5550-300x157.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5550-768x403.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103020\/Zrzut-ekranu-5550.png 1192w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" data-id=\"13518\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5563-1024x540.png\" alt=\"\" class=\"wp-image-13518\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5563-1024x540.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5563-300x158.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5563-768x405.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5563.png 1190w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"539\" data-id=\"13517\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5572-1024x539.png\" alt=\"\" class=\"wp-image-13517\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5572-1024x539.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5572-300x158.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5572-768x404.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103021\/Zrzut-ekranu-5572.png 1189w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" data-id=\"13522\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5577-1024x536.png\" alt=\"\" class=\"wp-image-13522\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5577-1024x536.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5577-300x157.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5577-768x402.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5577.png 1188w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" data-id=\"13523\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5589-1024x536.png\" alt=\"\" class=\"wp-image-13523\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5589-1024x536.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5589-300x157.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5589-768x402.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5589.png 1193w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"537\" data-id=\"13524\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5596-1024x537.png\" alt=\"\" class=\"wp-image-13524\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5596-1024x537.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5596-300x157.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5596-768x403.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5596.png 1193w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" data-id=\"13525\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5599-1024x540.png\" alt=\"\" class=\"wp-image-13525\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5599-1024x540.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5599-300x158.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5599-768x405.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5599.png 1190w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" data-id=\"13526\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5603-1024x536.png\" alt=\"\" class=\"wp-image-13526\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5603-1024x536.png 1024w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5603-300x157.png 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5603-768x402.png 768w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2024\/07\/30103026\/Zrzut-ekranu-5603.png 1195w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\">Wiemy, co sprawdza si\u0119 w bran\u017cy gastronomicznej<\/h2>\n\n\n\n<p>W POSbistro zdajemy sobie spraw\u0119, \u017ce ka\u017cda minuta zaoszcz\u0119dzona przez restauratora, to czas, kt\u00f3ry mo\u017ce po\u015bwi\u0119ci\u0107 na rozw\u00f3j w\u0142asnego biznesu. Staramy si\u0119, by obs\u0142uga zg\u0142osze\u0144 by\u0142a jeszcze szybsza i bardziej precyzyjna. Analizujemy dotychczasowe zapytania klient\u00f3w, a nasz Dzia\u0142 Pomocy Technicznej na bie\u017c\u0105co przekazuje ich sugestie do naszych programist\u00f3w. Dzi\u0119ki temu, nasz system odpowiada na realne problemy bran\u017cy.<\/p>\n\n\n\n<p><strong>Staramy si\u0119 by\u0107 partnerem, na kt\u00f3rym restauratorzy mog\u0105 polega\u0107. Do\u0142\u0105cz do grona naszych klient\u00f3w i poczuj r\u00f3\u017cnic\u0119!<\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-239ec6d9-710f-4e66-980e-ac628c9d747c\"><span class=\"hs-cta-node hs-cta-239ec6d9-710f-4e66-980e-ac628c9d747c\" id=\"hs-cta-239ec6d9-710f-4e66-980e-ac628c9d747c\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/2501166\/239ec6d9-710f-4e66-980e-ac628c9d747c\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-239ec6d9-710f-4e66-980e-ac628c9d747c\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/2501166\/239ec6d9-710f-4e66-980e-ac628c9d747c.png\"  alt=\"New call-to-action\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(2501166, '239ec6d9-710f-4e66-980e-ac628c9d747c', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n","protected":false},"excerpt":{"rendered":"<p>W Posbistro zapewniamy pe\u0142ne wsparcie klient\u00f3w &#8211; od wdro\u017cenia po regularn\u0105 prac\u0119 w systemie! Zale\u017cy nam na zapewnieniu kompleksowego wsparcia,<\/p>\n","protected":false},"author":13,"featured_media":13529,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2052,2072],"tags":[],"class_list":["post-13515","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ciekawostki","category-restauracja"],"_links":{"self":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts\/13515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/comments?post=13515"}],"version-history":[{"count":4,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts\/13515\/revisions"}],"predecessor-version":[{"id":13536,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts\/13515\/revisions\/13536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/media\/13529"}],"wp:attachment":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/media?parent=13515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/categories?post=13515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/tags?post=13515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}