{"id":7019,"date":"2018-03-22T15:10:19","date_gmt":"2018-03-22T15:10:19","guid":{"rendered":"https:\/\/posbistro-blog-wordpress-new.posbistro.com\/?p=7019"},"modified":"2018-05-24T12:55:50","modified_gmt":"2018-05-24T12:55:50","slug":"food-delivery-system","status":"publish","type":"post","link":"https:\/\/posbistro.com\/blog\/food-delivery-system\/","title":{"rendered":"Wow Your Guests with Your Restaurant Food Delivery System"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Restaurants have seen a rise in demand for takeout and delivery options. Fulfilling these orders is difficult on their food delivery system, leading to a rise in use of 3<\/span><span style=\"font-weight: 400;\">rd<\/span><span style=\"font-weight: 400;\"> party applications which increase business but take high commissions. \u00a0Follow these steps to get the most from your food delivery system.<\/span><\/p>\n<h5>Tip #1-Make It Mobile<\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7030\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23074610\/make-it-mobile.jpg\" alt=\"\" width=\"1003\" height=\"516\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23074610\/make-it-mobile.jpg 1003w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23074610\/make-it-mobile-300x154.jpg 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23074610\/make-it-mobile-768x395.jpg 768w\" sizes=\"auto, (max-width: 1003px) 100vw, 1003px\" \/><br \/>\nIn the USA alone,<a href=\"https:\/\/www.cnbc.com\/2017\/07\/12\/home-food-delivery-is-surging-thanks-to-ease-of-online-ordering-new-study-shows.html\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">CNBC reports<\/span><\/a><span style=\"font-weight: 400;\"> 43% of all delivery orders are online orders. The delivery segment is expected to grow 12% annually over the next five years, growing to $76 billion industry by 2022. \u00a0A growing segment of those orders is conducted on mobile devices and few restaurants have updated their websites to reflect this.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Restaurant\u2019s websites need to be mobile-friendly, especially when interacting with the menu. A PDF download creates a frustrating user experience where the text is difficult to read or the download is hard to access. Switching to an interactive menu with direct ordering will streamline the process for users and cut down on frustration.<\/span><a href=\"http:\/\/www.directbistro.com\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Discover how easy it is to integrate your customer data and kitchen operations<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The site itself also needs to be easy to navigate and read, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pictures that resize according to screen size<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Easy-to-read font<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Simple menu options for navigation<\/span><\/li>\n<\/ul>\n<h5>Tip #2-Save On Commissions<\/h5>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7032\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23085840\/save-on-comissions.jpg\" alt=\"\" width=\"1000\" height=\"516\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23085840\/save-on-comissions.jpg 1000w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23085840\/save-on-comissions-300x155.jpg 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23085840\/save-on-comissions-768x396.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><br \/>\nThe rise of the online food ordering aggregator platforms like UberEats, GrubHub,\u00a0Eat24, Just Eat and Hungry House shows the public\u2019s increased interest in delivery. However, these 3<\/span><span style=\"font-weight: 400;\">rd<\/span><span style=\"font-weight: 400;\"> party companies, while great for raising awareness, can cause massive labor needs while still costing your business in high commissions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Promote your own food delivery system in the restaurant and on your website. You don\u2019t need to avoid these applications, especially when you\u2019re first starting to offer a delivery option. Instead, raise awareness on these apps and offer incentives to join loyalty programs or to book through your own offerings.<\/span><\/p>\n<h5>Tip #3-Build Loyalty with Unique Offers<\/h5>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7039\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23101254\/offers.jpg\" alt=\"\" width=\"1000\" height=\"515\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23101254\/offers.jpg 1000w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23101254\/offers-300x155.jpg 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23101254\/offers-768x396.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><br \/>\nCreate a discount or offer once-and immediately apply it to online orders. No need to keep track of different codes or input twice as many offers into your ordering system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also use your restaurant delivery software to build your loyalty program. Integrate your customer order history and create unique offers relevant to their likes. \u00a0<\/span><a href=\"http:\/\/fortune.com\/2017\/06\/09\/order-online-food-delivery-starbucks-mcdonalds\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Fortune Magazine reported<\/span><\/a><span style=\"font-weight: 400;\"> Starbucks built their program to 13 million coffee lovers with their app. A highlight of the app is mobile ordering, where people can \u201cstand in line\u201d on their way in and have their coffee ready when they arrive.<\/span><\/p>\n<h5>Tip #4-Speedy Delivery Times<\/h5>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7034\" src=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23091129\/speedy-delivery-times.jpg\" alt=\"\" width=\"1000\" height=\"515\" srcset=\"https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23091129\/speedy-delivery-times.jpg 1000w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23091129\/speedy-delivery-times-300x155.jpg 300w, https:\/\/posbistro-safe-blog.s3.eu-west-1.amazonaws.com\/up\/2018\/03\/23091129\/speedy-delivery-times-768x396.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><br \/>\nMany factors impact delivery time-weather, traffic, availability of staff, etc. When you use a 3<\/span><span style=\"font-weight: 400;\">rd<\/span><span style=\"font-weight: 400;\"> party delivery option like GrubHub, you can\u2019t track those drivers. Give accurate and quick delivery estimates based on where your driver is located at the time of a call with your own system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No one wants to wait longer than they have to for their dinner.<\/span><a href=\"https:\/\/www.mckinsey.com\/industries\/high-tech\/our-insights\/the-changing-market-for-food-delivery\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Almost 60 percent of consumers<\/span><\/a><span style=\"font-weight: 400;\"> consider speed of delivery a key factor in satisfaction. Give your driver\u2019s the option to take over the route for the fastest delivery<\/span><a href=\"http:\/\/posdriver.com\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">with their own app<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another concern for restaurants is providing the experience a customer would have in your location, at their own home. If the customer has to reheat a bowl of soup in subzero temperatures or has a melted ice cream pint on a hot summer\u2019s day, it creates a negative experience. It won\u2019t necessarily harm their loyalty to a delivery service, but it will have a negative impact on their perception of your food. Quick delivery will be key to avoiding these circumstances.<\/span><\/p>\n<h5>Tip #5-Cut Out the Middle Man<\/h5>\n<p><span style=\"font-weight: 400;\">When using 3<\/span><span style=\"font-weight: 400;\">rd<\/span><span style=\"font-weight: 400;\"> party applications, things slow down. A direct integration of your online ordering tool with your food delivery system and your kitchen guarantees the shortest time between ordering and arrival. There\u2019s also less opportunities for data to be lost or errors to occur.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, you have the option of creating your own app instead of outsourcing your orders. No coding knowledge needed. You can use a white-label option and have a connected app in no time.<\/span><\/p>\n<h5>And how are the biggest players on the market keeping up with the digital demand?<\/h5>\n<p><iframe loading=\"lazy\" src=\"\/\/players.brightcove.net\/2111767321001\/default_default\/index.html?videoId=5465732259001\" width=\"1000\" height=\"350\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&#8212;<\/p>\n<p>The key to feeding these on-the-go customers is a great restaurant delivery management system and a solid strategy.<\/p>\n<p>Discover how you can make the most of your food delivery software to increase your sales in a <a href=\"https:\/\/posbistro.com\/demo\" target=\"_blank\" rel=\"noopener\">one-on-one webinar<\/a>.<\/p>\n<p>Did you find this useful? Sign up for the POSbistro newsletter and receive valuable content like this direct to your inbox.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Restaurants have seen a rise in demand for takeout and delivery options. Fulfilling these orders is difficult on their food<\/p>\n","protected":false},"author":3,"featured_media":7022,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2082,19,23,29,31,2044],"tags":[],"class_list":["post-7019","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-delivery","category-restaurant-management","category-pizzeria","category-restaurant","category-restaurant-technology","category-tips"],"_links":{"self":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts\/7019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/comments?post=7019"}],"version-history":[{"count":14,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts\/7019\/revisions"}],"predecessor-version":[{"id":7026,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/posts\/7019\/revisions\/7026"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/media\/7022"}],"wp:attachment":[{"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/media?parent=7019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/categories?post=7019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/posbistro.com\/blog\/wp-json\/wp\/v2\/tags?post=7019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}