Speed up your restaurant's phone order processing

POScaller – an application for handling telephone orders

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Receive telephone orders quickly and accurately!

Connect your restaurant phone to your POS system and throw away your order notebook once and for all! The POScaller app will allow you to identify calling customers and receive phone orders on your tablet screen.

No more mistakes and wasted time – start serving customers before they even say hello!

Integration with the kitchen

Building a customer base

Customer order history

Fewer mistakes

Faster order processing

Key features that will transform telephone service in your restaurant!

The POScaller mobile application enables synchronization of the phone with the POSbistro system. Thanks to this, each incoming call is additionally displayed on the screen of the sales tablet and shows the waiter the contact details and order history of the customer who is currently placing the order. This solution allows to avoid errors and significantly speed up work in the restaurant!

Instant customer identification

The customer's contact details and order history appear on the tablet screen from POSbistro immediately after the call is answered. The waiter does not have to write anything down on a piece of paper, because he enters the order directly into the POS system.
POScaller will take away some of the repetitive, laborious tasks from your employees and reduce the number of mistakes. Fast service and customer recognition will allow you to collect good opinions about your business!

With or without delivery?

When taking an order, the waiter can select the type of pickup; delivery, takeaway or pre-order. The POScaller application also allows you to generate and send invoices to the customer's email address, or print them on a fiscal printer.

Automatic communication with the kitchen

Order information can go straight to the kitchen display (KDS) or be printed on a voucher printer. The cook can quickly start preparing the dish. The order can include additional notes such as "no olives" and information about dish modifications or additions.

Advanced POSbistro and POScaller tools significantly improve guest service, order fulfillment in the kitchen and control over profits and costs in gastronomy.

Download a free POSbistro demo and discover other possibilities for restaurateurs

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Own customer base

The POSbistro system, in combination with the POScaller application, allows you to create your own customer databases. The database can contain information such as contact details for delivery, customer order history and the total amount spent in the premises.

Fast handling of telephone orders at POSbistro

POScaller is an additional application of the POSbistro system – a comprehensive solution for gastronomy. Our solution is based on cloud computing, thanks to which all data is safely stored and synchronized in real time, which guarantees smooth work and access to current information.

How It Works?

The POScaller application should be installed on the phone for receiving orders

Each incoming call is displayed both on the phone and on the device with the POSbistro system

The waiter completes the order in POSbistro – it is automatically assigned to the calling customer and contains his/her contact details

The order is sent to the kitchen for fulfillment and then to the driver (if it is a delivery order)

Take control of your phone orders

With POScaller you will enter a new level of customer service! Forget about manual note-taking of orders and mistakes in the delivery address. Every phone call is a chance for efficient sale and a satisfied customer who will definitely come back to you.

Optimize processes, save time and increase the efficiency of your team!